View Full Version : [General] Patient Who Complained About Black Nurse Accused Of Racism

Jun 2, 2012, 04:22 PM
Patient who complained about black nurse after treatment left her with punctured lung is accused of racism
Sandra Hynes, 50, went in for acid reflux treatment but following complications was left with a punctured lung
Nurse fed hot soup to a blind patient leaving her blistered and screaming

A patient who complained about the treatment she and a frail blind woman received at the hands of a poorly-trained nurse was branded a racist
Sandra Hynes, 50, had only gone into hospital for a simple operation to relieve her acid reflux, but following complications was left with a punctured right lung.
She had to stay in for an extra two weeks and was put on morphine and oxygen to cope with her pain.

Accusations: Sandra Hynes (right) complained about the treatment at Chelsea and Westminster hospital only to be told she was a racist by staff nurse Maureen Nwadike

But further problems arose when her morphine drip and oxygen needed replenishing over a weekend.
Astonishingly, the staff on duty had not been trained in how to insert a 'cannula' needle into her hand, and struggled to provide new oxygen, leaving her in excruciating pain.

When she was given morphine orally instead, and began hallucinating and crying, a member of staff told her off.
Her patience finally snapped when a nurse fed hot soup to a blind patient in the bed next to her, leaving her blistered and screaming.

Mrs Hynes told the junior nurse - who happened to be black - that she should have tested the temperature of the soup before serving it.

Moments later the nurse's superior, Staff Nurse Maureen Nwadike - who is also black - arrived in the ward, and told horrified Mrs Hynes: 'You're racist.'

Despite being in great pain, the patient grabbed a Zimmer frame and tried to leave the hospital.
Now, following a complaint, the Chelsea and Westminster hospital in West London has apologised for her appalling treatment.

Sandra Hynes, 50, had only gone into hospital for a simple operation to relieve her acid reflux, but following complications was left with a punctured right lung

Last night Mrs Hynes, of Grays in Essex, said: 'I was called a racist for complaining about a lady getting scalded, and because no one was able to fix my morphine over the whole weekend. It was a horrific experience.

'I was in terrible pain, and because it was over the weekend no one could do anything about it.
'I was scared to be on the ward, and about what might happen while I was asleep.
'At one stage I even took a Zimmer frame and tried to get out so I could call for help on the street.
'I never want to go there again, however ill I am.'

Following her complaint, Senior Nurse Sian Davies admitted in a long letter:
'It is recognised that there are indeed less doctors working at the weekend, which unfortunately resulted in a severe delay in reviewing your pain relief, which is not acceptable.

'You also described how Nurse Hannah did not know how to change the oxygen. She was relatively new to the ward, not very confident, and has learnt from the experience.
'And you described how Nurse Maureen Nwadike accused you of being racist.

'The behaviour you described will not be tolerated and is not acceptable. I will be monitoring her communication skills.'
Contacted at her home in Thamesmead, South-East London, Mrs Nwadike, whose husband Anthony, 54, is a director of a private nursing business, refused to comment.


Jun 2, 2012, 04:28 PM
Dailyyyyy mail ehn??
Did they need to show Nwadike scowling like she's ready to punch somebarri's lights out?

Jun 2, 2012, 04:40 PM
I won't be surprised that the nurses may truly have justification for thinking the woman is racist but, nurse Nwadike should have known better than to confront the woman a patient directly with such accusation. Accusation of racist attitude is usually not a very easy one to prove, especially if there isn't any racist comment on record to have been made by the woman in question. She should have exhibited more professionalism in handling her perceived racism from the patient. Na wa for nurse Nwadike o

Bill Carson
Jun 2, 2012, 05:02 PM
Nigerians and their bush village behaviour trying to lower our cherished NHS standard.

M. Akosa
Jun 2, 2012, 05:33 PM
You never know there might actually be a chance that this complain is racial motivated.

I remember during my student days in the UK when I did those odd jobs, an old white woman in a care home neary turned me into a yo..yo by spitefully sending me back and forth for more than 3 times, just to go make "a nice cup of tea" for her. She would complain that either the milk is too much, or the tea was too strong or the tea look bland.
When I just got fed up and felt that I had reached a tipping point, I then politely called another white colleague to come help me out and get the woman her prefered style of a nice cup of tea. And you know what? the tea she was given to drink by this other white colleague looked like a cat urine. And of course she drank it without making any further complains again.
During break time, me and my colleagues joked about this incident and they said that maybe the lady had mistaken me for a professional tea brewer or chambermaid from (tea producing countries) Sri Lanka or India. The complains was all racially motivated and intended to humilate or rubbish me by wasting my time like that and making me suffer just over a stupid cup of tea.

All those experiences of malicious complains have now made me to become very defensive and reactionary immediately any person tries to atack me with a false complain. Now I know better how to protect myself from any such harrassment or malicious behaviours from other people.
I guess it is a two way road ! When you tell lies against someone, the person can bounce back against you with a counter accusation that can make that complainant just look like a piece of sh1t.