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Written by Levi Obijiofor   
Friday, 26 September 2008

When journalists err

By Levi Obijiofor

When Nigeria's broadcast industry regulator -- the National Broadcasting Commission (NBC) -- rushed to close down Channels Television last week over the broadcast of an unconfirmed news story concerning President Umaru Musa Yar'Adua's alleged intention to resign, there was so much outrage in the public. Public criticism of the NBC action was justified. Tainted impure

The NBC did not only overstretch its powers by shutting down a private media organisation before all the facts had emerged, it also violated the organisation's freedom to operate in a free marketplace of ideas where truth consistently wrestles with falsehood. The NBC also showed blatant bias in the fluffy manner it treated the News Agency of Nigeria (NAN), a government-owned news outfit which ostensibly distributed the unconfirmed news report. As evidence of NBC's repressive style, some journalists were arrested and detained. By this action, the NBC infringed on the constitutional rights of those journalists to a fair hearing. It is irrelevant now to argue whether or not NAN was the authentic source of the offensive news report.

By acting to silence a medium of public information in such an overbearing manner, the NBC management defecated publicly on Yar'Adua's image as an advocate of the rule of law. Should these events have happened in a country ruled by a democratically elected president who projects himself as an apostle of rule of law and due process? Yar'Adua's silence over the NBC action has cast him and his government as an anti-thesis of due process and rule of law. A president who swore to respect and defend the constitution of the nation cannot watch as an agency of the government destroys the very philosophical basis of democracy.

The closure of Channels Television, the arrest and detention of journalists and Yar'Adua's silence over the incidents show quite clearly the new policy direction of the government. We now know that Yar'Adua is managing a government of cowboys who are at peace with "misrule of the law".

Anyone who is familiar with the modus operandi of the NBC would not have been surprised by the speed with which the industry regulator shut down Channels Television. Last week's closure of Channels Television was not the first time the NBC had used extraordinary and abusive powers to bare its ragged teeth against a private media organisation.

Shortly after the fatal Bellview air crash in 2005, the NBC moved quickly to close down Africa Independent Television (AIT) and RayPower FM Stations, both of them owned by Daar Communications Limited. What cardinal sins did these broadcast channels commit in 2005? NBC's fatuous reasons were many but they included the allegation that the two organisations broadcast announcements which suggested there were no possible survivors in the Bellview crash while air accident investigators were yet to complete investigations. Also, the NBC said it had to close the media organisations because the families of the deceased had not been formally informed.

The NBC also charged the stations for lack of professionalism in the coverage of the air crash. It claimed the broadcast stations showed close-up and tasteless footage of the crash victims' bodies. This particular allegation could be described as hare-brained because, in one moment of lunacy, the NBC appropriated the power and moral authority to determine what footage was fit for broadcast and for public consumption. The NBC should have been reminded that there is a clear difference between tasteless footage and unethical conduct. Showing images that are tasteless on television does not constitute unethical behaviour.

Beyond questions of bullying by the NBC and appropriateness of news decisions made by media organisations, there are some serious professional issues that arise from the way Nigerian journalists relate with new technologies.

There is no doubt that technological advances have affected the methods journalists use to find and report news. In the past, journalists relied mostly on their contacts as their news sources. Reporters were encouraged to initiate direct, face-to-face contacts with their sources, in order to confirm and re-confirm the veracity of their stories. However, following the introduction of new technologies in many newsrooms, tradition has given way to new methods of journalism practice. One of these is that journalists are increasingly becoming complacent in their job by relying more on new technologies rather than making direct contacts with their sources.

In a related sense, American academics Denis Wu and John Maxwell Hamilton found in a study of 354 foreign correspondents in the USA that the Internet has compelled reporters to rely more on their computers than on their traditional or established news sources. As one of the correspondents mentioned, "the increasing dependence on the Internet for information will cause journalists to spend more of their time behind a computer screen instead of getting out of the office to properly report stories". This is already happening and it is clearly evident in the way some Nigerian media organisations report news. Indeed Dean Kruckeberg has argued that "Emerging use of telecomputer technology as a 'news' medium will significantly add to the confusion, not only about what constitutes news, but about who reasonably may be considered a bona fide and credible journalist."

In Nigeria, Channels Television is not the first and certainly won't be the last media organisation to lift a news story directly from fictitious email or web-based information. And it is not just the lifting of information directly from web sites and email messages and publishing such information that would continue to challenge and undermine professional journalism practice. It is also the fact that media organisations do so without attempting to verify the claims in email and online-based information. Professionally, journalists are required to confirm their reports rather than depend on press releases. In the case of Yar'Adua's alleged intention to resign, the news organisations should have verified the information from either the pack of presidential advisers or the appropriate ministers.

My recent study of the Nigerian press coverage of the Niger Delta conflict showed that journalists tended to lift and publish, as fact, web-based information about the claims made by the Movement for the Emancipation of the Niger Delta -- MEND -- against soldiers and members of the Joint Task Force on the Niger Delta. But, in many instances, the journalists failed to contact military authorities in order to confirm the claims made by MEND and other activists in the region. The study showed that relying on email and web-based information released by MEND has become a common feature of the Nigerian press coverage of the conflict.

This mode of reporting is troubling in the sense that journalists receive information from unidentified activists through email and web sites and they proceed to publish the information without crosschecking and verifying the credibility of the source(s) and the veracity of the claims made by those sources.

There are ethical issues associated with media reliance on unverified email and web-based information. While new technologies may have made it possible for journalists to access information much easier now than before, there are inherent dangers associated with relying on email or web-based information without authentication. First, it is difficult to confirm the identity of a source who sends information to journalists by email or through the web. Anybody can set up an email address or web site with a pseudonym. That a piece of information is available on the web or in email does not mean the information is factual.

The recent experience of journalists working with Channels Television and the News Agency of Nigeria has shown that relying on email or web-based messages as factual information can be misleading. Elizabeth Weise wisely observed in an article in a 1997 edition of the Media Studies Journal that, "The Net is a place of intrigue, rumor and fabrication. The first time you see one of the elaborate false reports or supposed trial transcripts that litter the on-line world, it seems impossible that anyone would spend so much time creating hoaxes." Shyam Sundar underlined that point in an article in a 1998 edition of Journalism & Mass Communication Quarterly: "The internet has made it possible for gossip and rumour to not only gain wide circulation but also attain the status of 'news.'"

This is the predicament to which Nigerian journalists regularly expose themselves whenever they quote information from email and web-based sources who are largely anonymous. Journalists who rely on email messages or web-based information without verifying the authenticity and accuracy of such information are not only complacent but also do so at the risk of tarnishing their names, the integrity and the credibility of their news organisations.

 




RobotRobot is offline 
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 # 1

Anyone who is familiar with the modus operandi of the NBC would not have been surprised by the speed with which the industry regulator shut down Channels Television. Last week's closure of Channels Te...Read the full article.

Posted by Robot| 26.09.2008 07:17

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Obi EnwezeObi Enweze is offline 
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 # 2

“….there are some serious professional issues that arise from the way Nigerian journalists relate with new technologies.”



Good Afternoon Levi Obojiofor:

Thanks for a splendid work of art. I do hope that Channel TV and other media houses will not take the outcry over the shutting down of the TV station as a wide endorsement of complacency and low professional standards.
.

Thx. Obi Enweze

Posted by Obi Enweze| 26.09.2008 14:07

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